Where to Find

Order online or visit a retail store near you.
Find a store near you.
Click here to view our Store Locator, and you can select the "Refill Stockist" filter

Want to refill at home? Shop Refill Size, and save 15-20%!
Miiko Headquarters is located at:
2610 Rock Bay Avenue
Victoria, BC
V8T 4R7

Here is the Google map link to our store!

Refill

Caring for your Miiko bottle is an important part of preserving the quality of your products shelf life. Related Blog Posts:
Try our Refill Size options! Save money when you shop and have the convenience of refilling at home!

Learn more about our Refill Program here!

    Shipping

    Yes, we offer local zero-emission courier services through GeaZone. This is available for all Vancouver Island residents!
    Yes! We offer flat-rate shipping in Canada. Read our shipping policies and rates here.
    Yes! We ship all throughout the world. Read our shipping policies and rates here.
    We offer free shipping for orders over $100 and flat-rate shipping for orders below $100. Read our shipping policies and rates here.
    We are so sorry that your parcel has been lost or stolen! While we do not have any more information than you do on the tracking of your parcel, we will work with you and Canada Post to get you replacement products. Please click here to email us to start the process of filing a claim with Canada Post. 

    Exchanges

    We recognize ordering skincare online can be difficult, so we offer Sample Sizes so you can try the products at home for 7-10 days. Sample sizes and kits are final sale and are not eligible for exchange.

    Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. If you are unsatisfied with your products, we offer an exchange on products for 60 days after delivery. Read our exchange policy here.
    To begin the exchange process, please click here to email us and we will give you instructions on how to exchange your item. We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you. Read our exchange policy here.

    Products

    We find daily use of your Miiko Skin Co products will be enough product (on average) for 2-3 months.
    We designed these recipes to be stable for as long as possible. By choosing premium essential oils, and natural preservatives we feel the products should last for years. However, the industry standard is 1-2 years and that is what we will recommend.
    • Honey Face Wash: 1.5 years
    • Traveler's Face Wash: 1.5 years
    • All other products: ~2 years
    Everything is made by hand in small batches in Victoria, BC on the unceded, traditional, and ancestral territories of the Lək̓ʷəŋən (Lekwungen) and W̱SÁNEĆ Peoples of the Coast Salish Nation.
    Take our Skin Quiz to receive product recommendations!
    To air on the side of caution, we recommend avoiding long term use of these products while pregnant: Essential oils are very potent ingredients, and should not be over-used during pregnancy.
    All of our products are vegan, except for our Honey Face Wash, Travel | Unscented Face Wash, and Soothing Sniffers. These products use local wild unpasteurized honey and beeswax (same hive)!
    The Honey Face Wash and Traveler's Face Wash will help to remove face makeup (like foundation and concealer). However, use the i-Coco to remove eye makeup and avoid getting soap in your eyes.
    • Apple Toner: helps skin maintain a naturally acidic state which prevents bacterial breakouts.
      • Best for: oily or acne-prone skin.
    • Hazel Rose Toner: tightens and tones pores. Great to use as a refreshing mist.
      • Best for: combination, dry, and balanced skin types.
    • Golden Serum: great for dry or damaged skin, and reducing signs of free radical damage.
    • Luminous Serum: great for combination, oily or acne-prone skin types.
    • Refresh Serum: great for balanced or combination skin. Also helps to tame a beard or facial hair.
    • Simplicity Serum: great for sensitive skin or anyone who dislikes scents.

    COVID-19

    Please refer to our COVID-19 FAQ Blog for all of our most recent updates and protocols.

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