MOTHER'S DAY SALE: BUY any Collection or Regular size product, GET the second Regular size product 30% off!!! (on until May 10)
MOTHER'S DAY SALE: BUY any Collection or Regular size product, GET the second Regular size product 30% off!!! (on until May 10)

Where to Find

Order online or visit a retail store near you.
Find a store near you.
Click here to view our Store Locator, and you can select the "Refill Stockist" filter

Want to refill at home? Shop Bulk Size, and save 15-20%!
Miiko Headquarters is located at:
1-1175 Rhoda Lane
Victoria, BC
V9A 4H4

Here is the Google map link to our store!

Refill

Caring for your Miiko bottle is an important part of preserving the quality of your products shelf life. Related Blog Posts:
Try our Bulk Size options! Save money when you shop Bulk Size, and you have the convenience of refilling at home.

Learn more about our Bulk Program here!

    Empty Bottles

    YES! We have received over 1000 empty bottles that we de-label, sanitize, and reuse! If you live locally in Victoria, please bring your old bottles back to our Headquarters.
    Great question! We're working on getting our retailers to accept our empty bottles and return them to us for upcycling. If you're interested in this, please email us at hello@miikoskinco.com and tell us your closest store and we'll get in touch with them!
    Yes, we love when our bottles are upcycled and reused!
    Yes! We sell all three sizes of our empty bottles online:
    • 30ml
    • 60ml
    • 120ml
    If this is your first time buying an empty bottle, be sure to also pick up the matching lid!

    Shipping

    Select "Pick up" as your shipping method during the check out process. Pickup orders are normally ready within 2-4 business days. Once your order is ready, you'll receive an email from us to book in an appointment to come and pickup!
    Yes! We offer flat-rate shipping in Canada. Read our shipping policies and rates here.
    Yes! We ship all throughout the world. Read our shipping policies and rates here.
    We offer free shipping for orders over $100 and flat-rate shipping for orders below $100. Read our shipping policies and rates here.
    We are so sorry that your parcel has been lost or stolen! While we do not have any more information than you do on the tracking of your parcel, we will work with you and Canada Post to get you replacement products. Please email us to start the process of filing a claim with Canada Post. They will be contacting you to confirm that the parcel is parcel is lost/stolen on your end, in order to reimburse the insurance on the parcel.

    Returns

    Yes absolutely! Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. If you are unsatisfied with your products, we offer an exchange on products for 60 days after in-store purchase or delivery. Read our returns & exchange policy here.
    To begin the return process, please email hello@miikoskinco.com and we will give you instructions on how to exchange your item. We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you. Read our returns & exchange policy here.

    Products

    We find daily use of your Miiko Skin Co products will be enough product (on average) for 2-3 months.
    We designed these recipes to be stable for as long as possible. By choosing premium essential oils, and natural preservatives we feel the products should last for years. However, the industry standard is 1-2 years and that is what we will recommend.
    • Honey Face Wash: 1.5 years
    • Traveler's Face Wash: 1.5 years
    • All other products: ~2 years
    Everything is made by hand in small batches in Victoria, BC on the unceded, traditional, and ancestral territories of the Lək̓ʷəŋən (Lekwungen) and W̱SÁNEĆ Peoples of the Coast Salish Nation.
    Take our Skin Quiz to receive customized recommendations from one of our team members!
    Yes! We can customize your skincare. Book a Free one-on-one skincare consultation with one of our Miiko Skincare experts and we will create your personalized products.
    To air on the side of caution, we recommend avoiding long term use of these products while pregnant: Essential oils are very potent ingredients, and should not be over-used during pregnancy.
    All of our products are vegan, except for our Honey Face Wash, Travel | Unscented Face Wash, and Soothing Sniffers. These products use local wild unpasteurized honey and beeswax (same hive)!
    The Honey Face Wash and Traveler's Face Wash will help to remove face makeup (like foundation and concealer). However, use the i-Coco to remove eye makeup and avoid getting soap in your eyes.
    • Apple Toner: helps skin maintain a naturally acidic state which prevents bacterial breakouts.
      • Best for: oily or acne-prone skin or to help reduce signs of aging through exfoliation.
    • Hazel Rose Toner: tightens and tones pores. Great to use as a refreshing mist
      • Best for: combination, dry, and normal skin.
    • Golden Serum: great for dry or damaged skin, and reducing signs of free radical damage.
    • Luminous Serum: great for combination, oily or acne-prone skin types.
    • Refresh Serum: great for normal-combination skin. Also helps to tame a beard or facial hair.
    • Simplicity Serum: great for sensitive skin or anyone who dislikes scents.

    COVID-19

    Please refer to our COVID-19 FAQ Blog for all of our most recent updates and protocols.